Support Center

Help & FAQ

Everything you need to know about B4Send

Getting Started

How does B4Send work?

Simply paste your message into B4Send before sending it. Our AI analyzes the tone, emotional impact, and potential misinterpretations. You'll get instant feedback with suggestions to improve clarity and prevent miscommunication.

Do I need to create an account?

You get 5 free analyses per day without an account. Creating a free account gives you 20 analyses per day, plus access to saved profiles and history tracking.

What types of messages can I analyze?

Any text-based message! Whether it's a text to a friend, email to your boss, dating app message, or social media post - B4Send helps you communicate more effectively.

Privacy & Security

Do you store my messages?

No! We never store the actual content of your messages. We only store metadata like the timestamp and tone classification for Premium users who opt into history tracking. Your privacy is our top priority.

Is my data secure?

Absolutely. All data is transmitted over encrypted connections (HTTPS). We use industry-standard security practices and never share your data with third parties.

Can I delete my data?

Yes! You can delete your account and all associated data at any time from your account settings. This action is immediate and permanent.

Billing & Subscriptions

What's included in the free plan?

Free users get 20 message analyses per day, basic tone detection, and suggested improvements. It's perfect for casual use.

What do I get with Premium?

Premium ($9/month) includes unlimited analyses, priority AI processing, saved profiles for frequent contacts, analysis history, and advanced context-aware suggestions.

Can I cancel anytime?

Yes! Cancel your subscription at any time from your account settings. You'll retain Premium access until the end of your billing period.

Do you offer refunds?

We offer a 14-day money-back guarantee. If you're not satisfied with Premium, contact us within 14 days of purchase for a full refund.

Features & Usage

How accurate is the AI?

Our AI is powered by GPT-4 Turbo and has been trained on millions of conversations. While no AI is perfect, we achieve over 90% accuracy in tone detection based on user feedback.

What languages do you support?

Currently, B4Send works best with English messages. We're working on adding support for Spanish, French, and German in early 2026.

Can I use B4Send on mobile?

Yes! B4Send is fully responsive and works great on mobile browsers. We're also developing native iOS and Android apps, coming soon.

What are saved profiles?

Saved profiles (Premium feature) let you store context about people you frequently message - like your relationship, communication style preferences, and conversation history. This helps our AI provide more personalized suggestions.

Still have questions?

We're here to help! Reach out to our support team and we'll get back to you within 24 hours.

Contact Support